Shoyeido Shipping Policies

Business Hours:

Monday - Friday, 7:30 a.m. - 4:30 p.m., Mountain Standard Time.

Accepted Payment Methods:

Our website accepts PayPal, Visa, Mastercard, AMEX, and Discover.

Prices

Prices, specifications, packaging and freight charges are subject to change with notice.

Ground Shipping Charges Within the U.S.

All packages shipped within the U.S. are shipped via United States Postal Service (USPS), unless otherwise requested.

USPS: $7.00
UPS Ground: $8.50

Generally, we ship orders within two business days. For expedited shipping, please call us at 1-800-786-5476 during regular business hours for estimated ship date and time.

UPS 2nd Day Air, UPS Next Day Air

2nd Day Air is $22, with delivery taking two business days to most locations. Note that items shipped via 2nd Day Air on a Thursday will arrive on the following Monday.

Next Day Air is $45, with delivery on the following business day to most locations. Note that items shipped via Next Day Air on a Friday will arrive on the following Monday. Please call us to request this method.

Please call us if you require Saturday delivery, which incurs an additional fee.

Alaska & Hawaii Customers

Orders to Alaska and Hawaii ship via USPS for a fixed rate of $20.

PLEASE NOTE: because of the widely varying sizes and weights of our products, we do not ship via Flat Rate Envelope; we ship via Large Flat Rate Box. There is no limit to the number of products you can order and still pay only $20 shipping.

USPS: $20.00
UPS 2nd Day Air: $30.00

Non-U.S. Customers

Shoyeido is pleased to offer our products to our international customers.

We use USPS for international shipments.

IMPORTANT: While we ship our products all over the world, international regulations and restrictions sometimes apply to govern the shipment of some of our items. In the event that you have selected such an item, we will attempt to contact you so that you may adjust your order.

PLEASE NOTE: Shoyeido is not responsible for any import taxes, duties, or brokerage fees levied on your shipment. We regret that we can neither predict nor provide estimates for such fees.

If your package is delayed, disposed of, or damaged by customs, inspection agencies, or other parties during international transit, Shoyeido is not responsible.

International Shipping rates (all sizes of orders):

Canadian Orders: $37 (US$)
Other Countries: $45 (US$)